Refund policy | CreditGO
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Refund policy

CreditGo takes user satisfaction very seriously. In the case of problems with your services order, please contact CreditGo customer support through our live chat and we will assist you.

  • In appropriate cases, if you have already been billed by CreditGo on behalf of the Merchant, CreditGo will issue full or partial refunds.

  • In the following cases: if you did not receive your desired service due to system failure, you may be issued a full refund; if part of your service is missing, we may issue a partial refund.

  • In every event, we will consider relevant factors including the details of the service, and do our best to ensure your satisfaction.

  • You will receive your refund as CreditGo credit on your CreditGo account unless you request a refund to the original source of payment.

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